Legal

Privacy Policy

Your privacy and data security are our top priorities.

Last updated: 21 October 2025

Our Commitment to Your Privacy

Protecting your information

At Intersolve, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.intersolve.co.uk (the "Site").

We will never share, sell, rent, or disclose your personal information to any third party without your explicit permission.

Data Collection

Information we collect

Personal Information

We may collect the following types of personal information when you use our Site:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username and password)
  • Payment information (processed securely through our payment processor)
  • Communication preferences
  • Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our Site
  • Referring website addresses
  • Cookies and similar tracking technologies

Usage

How we use your information

We use your personal information for the following purposes:

01

To provide and maintain our services

02

To process transactions and send related information

03

To respond to your inquiries and customer service requests

04

To send administrative information, updates, and security alerts

05

To improve our Site and user experience

06

To comply with legal obligations

Disclosure

Data sharing and disclosure

We will never share, sell, rent, or disclose your personal information to any third party without your explicit permission, except in the following limited circumstances:

Legal Requirements

When required by law, court order, or government regulation.

Protection of Rights

To protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In connection with a merger, acquisition, or sale of assets. You will be notified of any such change.

Service Providers

With your consent, we may share information with trusted service providers who assist us in operating our Site, provided they agree to keep it confidential.

In all cases, we will obtain your explicit consent before sharing your data with any third party for any purpose not listed above.

Your Rights

Your rights and choices

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information.

Opt-Out

Unsubscribe from marketing communications at any time.

Data Portability

Request transfer of your data to another service.

Withdraw Consent

Withdraw consent for data sharing at any time.

To exercise any of these rights, please contact us at privacy@intersolve.co.uk.

Further Detail

Security, retention, and other policies

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis
  • Secure password policies and authentication procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

International Data Transfers

If you are accessing our Site from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the UK or other countries where our servers are located. By using our Site, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Site after any changes constitutes acceptance of the updated policy.

Contact Us

Questions about this policy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch. Your privacy matters to us: we are committed to transparency and will never share your data with third parties without your explicit permission.

Email us

privacy@intersolve.co.uk

Intersolve, United Kingdom

Get in touch

Send us a message and we'll get back to you shortly.