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Regulatory Information

Professional standards, qualifications, and regulatory status.

Last updated: 21 October 2025

Our Professional Standards

Actuarial expertise, not regulated advice

Intersolve is an actuarial consultancy providing specialist retirement planning and decumulation analysis services. We operate under the highest professional standards set by leading actuarial bodies.

We are not regulated by the Financial Conduct Authority (FCA), as we do not provide regulated financial advice.

FCA Regulation

Regulatory status

Intersolve is not regulated by the Financial Conduct Authority (FCA). We do not provide regulated financial advice, nor do we arrange, deal in, or manage investments on behalf of clients.

What this means for you

As we are not FCA regulated:

  • We do not provide personal recommendations to buy, sell, or hold specific financial products
  • We do not manage investments or handle client money
  • We provide technical actuarial analysis and retirement planning tools, not regulated financial advice
  • You will not have access to the Financial Services Compensation Scheme (FSCS) or the Financial Ombudsman Service (FOS) in relation to our services
  • Any financial decisions based on our analysis should be made in consultation with your FCA-regulated financial adviser

Important: Our services are designed to complement, not replace, professional financial advice from an FCA-regulated adviser. We strongly recommend consulting with a regulated financial adviser before making any investment or retirement decisions.

Memberships

Professional memberships and qualifications

Our actuaries are qualified members of internationally recognised actuarial professional bodies and adhere to their strict professional standards and codes of conduct.

Institute and Faculty of Actuaries (IFoA)

Our UK-based actuaries are Fellows or Associates of the Institute and Faculty of Actuaries, the chartered professional body for actuaries in the United Kingdom.

Professional Standards

  • Actuaries' Code of Conduct
  • Technical Actuarial Standards (TAS)
  • Continuing Professional Development (CPD) requirements
  • Professional discipline and oversight

Website: www.actuaries.org.uk

Society of Actuaries in Ireland (SAI)

Our Irish-based actuaries are Fellows or Associates of the Society of Actuaries in Ireland, the professional body representing actuaries in Ireland.

Professional Standards

  • Code of Professional Conduct
  • Actuarial Standards of Practice (ASPs)
  • Continuing Professional Development requirements
  • Professional oversight and discipline

Website: web.actuaries.ie

Ethics

Professional standards and ethics

All our actuaries are bound by the professional codes of conduct of their respective actuarial bodies. These codes require:

Integrity

Act honestly and with the highest standards of integrity in all professional dealings.

Competence

Maintain and develop professional knowledge and skills through continuing professional development.

Impartiality

Provide objective advice free from conflicts of interest.

Compliance

Comply with all relevant legal and regulatory requirements.

Communication

Communicate clearly and appropriately with clients and stakeholders.

Professional Judgment

Exercise professional judgment with care, skill, and diligence.

Scope of Services

Nature of our services

What we provide

  • Actuarial Analysis: Technical retirement planning calculations and projections
  • Spending Plans: Sophisticated models for sustainable retirement income
  • Risk Assessment: Analysis of longevity risk and investment risk
  • Portfolio Modelling: Monte Carlo simulations and stochastic analysis
  • Educational Content: Information about retirement planning concepts and strategies
  • Planning Tools: Software and calculators for retirement planning analysis

What we do not provide

  • Personal recommendations to buy, sell, or hold specific investments
  • Management of client investments or portfolios
  • Execution of investment transactions
  • Tax advice (you should consult a qualified tax adviser)
  • Legal advice (you should consult a qualified solicitor)
  • Regulated financial advice

Professional Indemnity Insurance

Intersolve maintains comprehensive Professional Indemnity Insurance that meets the requirements of our professional bodies and provides appropriate protection for our clients. Details of our insurance coverage are available upon request.

Complaints and Discipline

If something goes wrong

Internal Complaints

If you have a complaint about our services, please contact us at complaints@intersolve.co.uk. We will:

  • Acknowledge your complaint within 3 business days
  • Investigate the matter thoroughly
  • Provide a written response within 28 days

Professional Body Complaints

If you are not satisfied with our handling of your complaint, you may refer the matter to the relevant professional body:

Institute and Faculty of Actuaries

For complaints regarding UK-based actuaries.

Email: info@actuaries.org.uk

Society of Actuaries in Ireland

For complaints regarding Irish-based actuaries.

Email: info@actuaries.ie

Please note: As we are not regulated by the FCA, you cannot refer complaints to the Financial Ombudsman Service, and our services are not covered by the Financial Services Compensation Scheme.

Ongoing Development

Continuing Professional Development

All our actuaries maintain their professional competence through:

  • Annual CPD requirements of their professional bodies
  • Regular training on technical developments and regulatory changes
  • Participation in professional seminars and conferences
  • Peer review and quality assurance processes
  • Research and contribution to actuarial thought leadership

Working Together

Working with financial advisers

We work collaboratively with FCA-regulated financial advisers to provide comprehensive retirement planning support. Our actuarial analysis can complement your adviser's recommendations by providing:

  • Detailed technical calculations and projections
  • Risk analysis and scenario modelling
  • Evidence-based spending strategies
  • Ongoing monitoring and adjustment recommendations

We encourage clients to share our analysis with their financial adviser to inform their advice process.

We handle all client data in accordance with data protection legislation and our professional obligations. For full details, please see our Privacy Policy.

Contact Us

Questions about our regulatory status

If you have any questions about our regulatory status, professional standards, or services, please get in touch. We are committed to maintaining the highest professional standards and providing transparent information about our regulatory status and professional qualifications.

General Inquiries

info@intersolve.co.uk

Complaints

complaints@intersolve.co.uk

Get in touch

Send us a message and we'll get back to you shortly.